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- Shipping & Return Exchange Policy | Merry Poppin's
Leather product manufacturing and retailing shipping and exchange policy is very simple and easy contact us now Shipping & Return Exchange Policy for Indian Shipping policy Shipping & Exchange Policy for Indian Customers We offer 10 days no questions asked Exchange / Refund (Exchange not applicable on products with personalisation, customisation, discounted products or products bought using gift codes or free gifts) Free Standard Shipping on purchase of goods worth Rs 500 or more across India. Since we make all products on order we do not accept cancellations. Once order is placed we can't cancel it. Free repairs & warranties for 10 years from the date of purchase. (Valid only on purchases made in India. Both side shipping is to be paid by the customer.) Goods will only be eligible for repairs in case goods are not damaged due to water, moisture, storage for a long time in damp area or due to mishandling by the customer.) Normal Wear & Tear of leather, hardware, outsoles, laces, normal thread cuts and other moving parts is bound to happen hence normal wear and tear is not part of 10 years warranty. Only broken hardware, broken zipper, open stitching or torn of leather panel will be repaired under warranty. Any damage due to mishandling by the customer will not be eligible for free repairs under warranty and will be charged for. We really hope that this never happens but in such an event where you need to return one of our products we will gladly exchange the product for any other product from our website for a single or group of products with same or higher value of original purchase amount. (Exchange / Refund is not applicable on products with personalisation, customisation, discounted products or products with gift codes or free gifts) Goods should be in unused condition with all packing, dust bags and tags to be eligible for exchange. (It is at our discretion to reject a return if it seems in a used condition, scratched, spoiled or not fit for reselling.) Customised or Personalised products cannot be exchanged or returned under any circumstances and are considered final sale as they are not our offering as stock products and personalised only for you and hence are not resalable. Goods bought during an ongoing sale, discount, promotion or a free gift etc are not eligible for exchange or returns and are considered as final sales. To be eligible for an exchange / refund please update within 10 days of receiving the parcel. Goods should be returned in new and unused condition and along with all tags and original packing and free from any kind go scratches, wear marks or dust. Buyer will be responsible for all return shipping costs and shipping of new product you want to exchange it for. In case of a refund once the product has passed the QC all shipping costs will be deducted (to & forth from the customer)and balance will be refunded to the customer. Refund will be processed within 5-7 working days post QC clearance. QC generally takes 3 working days from date of receiving the parcel back at the workshop. In case we do not found the product to be in resellable condition or product shows sign of wear, damage etc product will be shipped back to the customer after receiving the shipping charges for the same. Please follow our belt measuring guide and leave your size in "Notes for seller" section. In case you missed it we will reach out to you again and request you to measure your current belt. If still there is a size difference even after measurements the customer will have to pay for the return shipping for the belt, shipping of new belt and a restocking fee of 20% value of the belt as we had custom cut the belt as per your size and not sure if we will receive same size order again anytime soon. Belt can not be exchanged / refunded for any other product and is considered as final sale (discounted or not). Size can be exchanged if it's not a good fit. But we will recommend going through our belt sizing guide and sharing the measurements while placing the order. If product is damaged/ used or soiled it will not be possible for us to accept those products as returns and will be sent back to customer after receiving shipping cost for the same. In case of any manufacturing defect please reach out to us immediately and share pictures of the defect. We will replace the product (with same product and colour only) and will also pay for return shipping and shipping of the new product. Exchange is allowed only once. If a product is exchanged for some other product from the website then it will not be possible for us to exchange it again. Where provided, any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return. All disputes subject to Kolkata Jurisdiction only. We have made every effort to display as accurately as possible the colours of our products that appear on the site. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate. Leather is a natural material and each hide varies in colour, softness, texture, marks etc hence we do not guarantee exactly same colour as there could be variation hide to hide and each lot in tanning process. This will not be considered as defect as it is the very characteristic of the product. SHIPPING & RETURN POLICY ON INTERNATIONAL ORDERS. SHIPPING & RETURN POLICY ON INTERNATIONAL ORDERS. International shipping is calculated & charged at the time of checkout. We do not offer returns or exchange on international orders. So in case of doubt please get in touch with us before placing your order. Goods once sold are considered as final sales as there is no way of getting the products back to India. All customs duties, import duties or any other kind of taxes, fees are to be borne by the customer. We will not be responsible for any taxes, duties or fees at the time of delivery. Prices displayed are excluding shipping, duties, import taxes, customs or any other form of fees etc.
- Care for your leather | Merry Poppin's leather Factory
Guide on care for leather, comparison between real and fake leather . Is it like an investment? yes it is just like a birkin, let's talk leather Contact us now About leather care guide Detailed Care Instructions for Leather When we think of leather, what naturally comes to mind are words like luxury, elegance, durability, and timelessness. These impressions have been built over generations, as leather has always been a material that stands the test of time. People inherit leather goods from their elders, and with the right care, they can last for decades—sometimes more than half a century. Like everything precious, leather needs maintenance. Just as silk, linen, teak wood, or pine wood demand care, leather—regardless of its finish—also benefits from proper upkeep. Sun-drying, dry cleaning, conditioning with leather oil, or using leather shampoos are some ways to keep it in shape. Today, a wide variety of rejuvenating products are available for bags, belts, wallets, upholstery, and more. A simple rule: always do a patch test before applying any cleaning or conditioning product to your leather article. This ensures safe and even results. It’s important to remember that leather is not water-resistant. Exposure to moisture can cause fungus, weaken finishes, and even corrode hardware. Such damage often requires costly repairs. By keeping your leather away from dampness and maintaining it regularly, you not only preserve its quality but also ensure it looks as impressive as the day you bought it. A well-maintained leather piece becomes a proud extension of its owner’s personality—a true masterpiece that grows more unique over time Leather is a natural, durable, and luxurious material. With proper care, it can last for decades while retaining its beauty and strength. Here are the essential steps to keep your leather goods looking their best: 1. Regular Cleaning Wipe leather with a soft, dry, or slightly damp cloth to remove dust and surface dirt. For deeper cleaning, use a mild leather cleaner or shampoo. Always test on a small hidden patch first. Avoid harsh detergents, alcohol-based products, or excessive scrubbing, as they may damage the finish. 2. Conditioning & Moisturizing Leather is skin—it needs nourishment. Use a leather conditioner or natural oil (like mink oil or neatsfoot oil) every 2–3 months to prevent drying and cracking. Apply conditioner sparingly with a soft cloth in circular motions, then buff gently for shine. 3. Protection from Moisture Leather is not naturally waterproof. Prolonged exposure to water causes stains, fungus, and damage. Keep leather goods away from rain, damp environments, and humid storage. If leather gets wet, blot gently with a dry cloth and let it air dry naturally. Never use direct heat (like a hairdryer or sunlight). 4. Storage Tips Store leather items in a cool, dry place. Avoid plastic bags, as they trap moisture and cause mildew. Use cotton or breathable dust bags for bags, wallets, and accessories. Stuff bags and shoes with tissue paper to maintain their shape. Keep jackets on wide padded hangers to prevent stretching. 5. Sunlight & Heat Protection Prolonged exposure to sunlight can fade leather and make it brittle. Keep leather away from heaters, fireplaces, or hot car interiors. 6. Hardware Care Leather goods often come with metal zippers, buckles, or studs. Wipe them occasionally with a soft dry cloth to prevent rusting. Avoid moisture around metal parts, as it can cause oxidation. 7. Polishing & Buffing For smooth-finish leathers, occasional polishing with leather cream or wax can restore luster. Use a soft brush or cloth for buffing. 8. Stain Removal Oil stains: Sprinkle talcum powder or cornstarch to absorb oil, leave overnight, then brush off. Ink stains: Dab gently with a leather cleaner (avoid scrubbing). Water spots: Lightly moisten the whole surface and let it dry evenly to avoid rings. For stubborn stains, consult a professional leather care service. 9. Avoid Overloading Do not overload leather bags or wallets, as excessive stretching weakens the leather. Rotate your usage—give each leather item rest time to recover its natural shape. 10. Rejuvenation If leather appears dull, cracked, or dry, rejuvenating sprays and creams are available in the market. Professional services can re-dye or restore severely damaged leather items. ✅ Golden Rule: Care for your leather as you would for your skin—clean, condition, protect, and store properly. Leather is it Comparable ? This is where leather stands apart from man-made substitutes like rexine or polyurethane. Unlike plastic-feeling alternatives that wear out quickly, genuine leather is dependable and long-lasting. Once you experience both, the difference is undeniable—you’ll always find yourself returning to genuine leather for its feel, durability, and character. Leather is an investment just like a birkin Investing in leather is more than just a purchase—it’s a choice for quality, longevity, and pride. In the long run, you save more, as leather goods outlast and outperform synthetic options. So go ahead, pamper yourself with the best. Choose leather, and carry not just an accessory, but a legacy.
- Privacy policy | Merry Poppin's leather Factory
Privacy Policy for Merry Poppin's luxury leather hand handcrafted premium leather quality, sustainable Privacy Policy This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and use our website. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our website, you consent to the terms and practices described in this Privacy Policy. Information We Collect We may collect certain personal information from you when you interact with our website. The types of information we may collect include: 1.1. Personal Information: Name Email address Mailing address Phone number Payment information (e.g., credit card details) Other information you voluntarily provide to us 1.2. Usage Information: IP address Browser type Operating system Date and time of your visit Pages you viewed on our website Referring website address Other usage details and statistics Use of Information We may use the collected information for the following purposes: 2.1. Providing and Improving Services: To provide the services and features you request To personalize your experience on our website To improve and optimize our website's performance and functionality To develop new products, services, and features 2.2. Communication: To communicate with you regarding your inquiries, requests, or orders To send you important updates, notifications, and promotional materials To respond to your comments, questions, or feedback 2.3. Legal Compliance and Protection: To comply with applicable laws, regulations, or legal processes To protect our rights, privacy, safety, or property, and that of our users and the public To detect, prevent, or address fraud, security breaches, or technical issues Information Sharing We may share your personal information with third parties in the following circumstances: 3.1. Service Providers: We may engage trusted third-party service providers to assist us in operating our website, conducting business activities, or providing services on our behalf. These service providers have access to your personal information only to perform specific tasks and are obligated to keep it confidential. 3.2. Legal Requirements: We may disclose your personal information if required by law, subpoena, or other legal processes, or if we believe in good faith that such disclosure is necessary to comply with applicable laws or protect our rights, safety, or property. 3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit certain web pages. You have the option to accept or decline cookies. If you choose to disable cookies, some features of our website may not function properly. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. Links to Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information. Children's Privacy Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to promptly delete that information from our records. If you are a parent or guardian and believe your child may have provided us with personal information, please contact us so we can address it.





