Leather product manufacturing and retailing shipping and exchange policy is very simple and easy contact us now Shipping & Return Exchange Policy for Indian Shipping policy Shipping & Exchange Policy for Indian Customers We offer 10 days no questions asked Exchange / Refund (Exchange not applicable on products with personalisation, customisation, discounted products or products bought using gift codes or free gifts) Free Standard Shipping on purchase of goods worth Rs 500 or more across India. Since we make all products on order we do not accept cancellations. Once order is placed we can't cancel it. Free repairs & warranties for 10 years from the date of purchase. (Valid only on purchases made in India. Both side shipping is to be paid by the customer.) Goods will only be eligible for repairs in case goods are not damaged due to water, moisture, storage for a long time in damp area or due to mishandling by the customer.) Normal Wear & Tear of leather, hardware, outsoles, laces, normal thread cuts and other moving parts is bound to happen hence normal wear and tear is not part of 10 years warranty. Only broken hardware, broken zipper, open stitching or torn of leather panel will be repaired under warranty. Any damage due to mishandling by the customer will not be eligible for free repairs under warranty and will be charged for. We really hope that this never happens but in such an event where you need to return one of our products we will gladly exchange the product for any other product from our website for a single or group of products with same or higher value of original purchase amount. (Exchange / Refund is not applicable on products with personalisation, customisation, discounted products or products with gift codes or free gifts) Goods should be in unused condition with all packing, dust bags and tags to be eligible for exchange. (It is at our discretion to reject a return if it seems in a used condition, scratched, spoiled or not fit for reselling.) Customised or Personalised products cannot be exchanged or returned under any circumstances and are considered final sale as they are not our offering as stock products and personalised only for you and hence are not resalable. Goods bought during an ongoing sale, discount, promotion or a free gift etc are not eligible for exchange or returns and are considered as final sales. To be eligible for an exchange / refund please update within 10 days of receiving the parcel. Goods should be returned in new and unused condition and along with all tags and original packing and free from any kind go scratches, wear marks or dust. Buyer will be responsible for all return shipping costs and shipping of new product you want to exchange it for. In case of a refund once the product has passed the QC all shipping costs will be deducted (to & forth from the customer)and balance will be refunded to the customer. Refund will be processed within 5-7 working days post QC clearance. QC generally takes 3 working days from date of receiving the parcel back at the workshop. In case we do not found the product to be in resellable condition or product shows sign of wear, damage etc product will be shipped back to the customer after receiving the shipping charges for the same. Please follow our belt measuring guide and leave your size in "Notes for seller" section. In case you missed it we will reach out to you again and request you to measure your current belt. If still there is a size difference even after measurements the customer will have to pay for the return shipping for the belt, shipping of new belt and a restocking fee of 20% value of the belt as we had custom cut the belt as per your size and not sure if we will receive same size order again anytime soon. Belt can not be exchanged / refunded for any other product and is considered as final sale (discounted or not). Size can be exchanged if it's not a good fit. But we will recommend going through our belt sizing guide and sharing the measurements while placing the order. If product is damaged/ used or soiled it will not be possible for us to accept those products as returns and will be sent back to customer after receiving shipping cost for the same. In case of any manufacturing defect please reach out to us immediately and share pictures of the defect. We will replace the product (with same product and colour only) and will also pay for return shipping and shipping of the new product. Exchange is allowed only once. If a product is exchanged for some other product from the website then it will not be possible for us to exchange it again. Where provided, any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return. All disputes subject to Kolkata Jurisdiction only. We have made every effort to display as accurately as possible the colours of our products that appear on the site. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate. Leather is a natural material and each hide varies in colour, softness, texture, marks etc hence we do not guarantee exactly same colour as there could be variation hide to hide and each lot in tanning process. This will not be considered as defect as it is the very characteristic of the product. SHIPPING & RETURN POLICY ON INTERNATIONAL ORDERS. SHIPPING & RETURN POLICY ON INTERNATIONAL ORDERS. International shipping is calculated & charged at the time of checkout. We do not offer returns or exchange on international orders. So in case of doubt please get in touch with us before placing your order. Goods once sold are considered as final sales as there is no way of getting the products back to India. All customs duties, import duties or any other kind of taxes, fees are to be borne by the customer. We will not be responsible for any taxes, duties or fees at the time of delivery. Prices displayed are excluding shipping, duties, import taxes, customs or any other form of fees etc.

Genuine Leather goods manufacturing wholesale and export, no refunds or exchanges on customised items, contact within 7 days for exchange or refund Refund policy We offer a 10 days no questions asked exchange / refund policy. Exchange / Refund policy is only applicable on non personalised, non discounted or goods without any offer or coupon code. Exchange / Refund is not applicable on products with personalisation, customisation, discounted products or products bought using gift codes or free gifts. Goods should be in unused condition and with all packing, dust bags and tags to be eligible for an exchange / refund. It is at our discretion to reject a return if it seems in a used condition, scratched, spoiled, missing any parts, packing or not fit for reselling. Customised or Personalised products cannot be exchanged or returned under any circumstances and are considered final sale as they are not our offering as stock products and personalised only for you and hence are not resalable. "To be eligible for an exchange / refund please update within 10 days of receiving the parcel. Goods should be returned in new and unused condition and along with all tags and original packing and free from any kind of scratches, wear marks or dust." Buyer will be responsible for all return shipping costs and shipping of new product you want to exchange it for. "In case of a refund once the product has passed the QC all shipping costs will be deducted (to & forth from the customer) and balance will be refunded to the customer." Refund will be processed within 5-7 working days post QC clearance. QC generally takes 3 working days from date of receiving the parcel back at the workshop. "In case we do not find the product to be in resellable condition or product shows sign of wear, damage etc product will be shipped back to the customer after receiving the shipping charges for the same." Please follow our belt measuring guide and leave your size in "Notes for seller" section. In case you missed it we will reach out to you again and request you to measure your current belt. If still there is a size difference even after measurements the customer will have to pay for the return shipping for the belt, shipping of new belt and a restocking fee of 20% value of the belt as we had custom cut the belt as per your size and not sure if we will receive same size order again anytime soon. Belt can not be exchanged or returned / refunded for any other product and is considered as final sale (discounted or not). Size can be exchanged if it's not a good fit. But we will recommend going through our belt sizing guide and sharing the measurements while placing the order. If product is damaged/ used or soiled it will not be possible for us to accept those products as returns and will be sent back to customer after receiving shipping cost for the same. In case of any manufacturing defect please reach out to us immediately and share pictures / video of the defect. We will replace the product (with same product and colour only) and will also pay for return shipping and shipping of the new product. Exchange is allowed only once. If a product is exchanged for some other product from the website then it will not be possible for us to exchange it again. Where provided, any designer packaging such as authenticity cards, dust bags, and leather tags should be included with your return. All disputes subject to Kolkata Jurisdiction only.

Privacy Policy for Merry Poppin's luxury leather hand handcrafted premium leather quality, sustainable Privacy Policy This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and use our website. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our website, you consent to the terms and practices described in this Privacy Policy. Information We Collect We may collect certain personal information from you when you interact with our website. The types of information we may collect include: 1.1. Personal Information: Name Email address Mailing address Phone number Payment information (e.g., credit card details) Other information you voluntarily provide to us 1.2. Usage Information: IP address Browser type Operating system Date and time of your visit Pages you viewed on our website Referring website address Other usage details and statistics Use of Information We may use the collected information for the following purposes: 2.1. Providing and Improving Services: To provide the services and features you request To personalize your experience on our website To improve and optimize our website's performance and functionality To develop new products, services, and features 2.2. Communication: To communicate with you regarding your inquiries, requests, or orders To send you important updates, notifications, and promotional materials To respond to your comments, questions, or feedback 2.3. Legal Compliance and Protection: To comply with applicable laws, regulations, or legal processes To protect our rights, privacy, safety, or property, and that of our users and the public To detect, prevent, or address fraud, security breaches, or technical issues Information Sharing We may share your personal information with third parties in the following circumstances: 3.1. Service Providers: We may engage trusted third-party service providers to assist us in operating our website, conducting business activities, or providing services on our behalf. These service providers have access to your personal information only to perform specific tasks and are obligated to keep it confidential. 3.2. Legal Requirements: We may disclose your personal information if required by law, subpoena, or other legal processes, or if we believe in good faith that such disclosure is necessary to comply with applicable laws or protect our rights, safety, or property. 3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit certain web pages. You have the option to accept or decline cookies. If you choose to disable cookies, some features of our website may not function properly. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. Links to Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information. Children's Privacy Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to promptly delete that information from our records. If you are a parent or guardian and believe your child may have provided us with personal information, please contact us so we can address it.